Sustainability at Watersports
Caring for the lake, the people, and the place we call home
Our Mission
Sustainability Mission Statement
At Watersports Ltd, we’re committed to operating in a way that protects and preserves both our natural environment and the cultural and social fabric of our community. We recognise that the stunning ecosystems, rich biodiversity, and unique native flora and fauna of the Otago region are not only vital to our identity - they’re also essential to the long-term success of the local tourism industry. By using these resources responsibly and sustainably, we help ensure they remain protected and thriving for generations to come.
Our values shape everything we do. We’re committed to supporting our team, uplifting our local community, and protecting the natural environment that makes Queenstown so special. Through thoughtful choices and meaningful action, we strive to embed sustainability into every part of our business - today and for the future.
Care for New Zealand
Tiaki Promise
We encourage all our riders to embrace the Tiaki Promise while visiting Tāhuna (Queenstown).
Tiaki - Care for New Zealand - is about travelling with respect, care, and connection. Inspired by Māori values and the deep relationship tangata whenua have with the land, the Tiaki Promise invites us all to:
- Care for land, sea, and nature
- Travel safely and respectfully
- Leave no trace
- Protect Aotearoa for future generations
Join us in honouring this beautiful place. Learn more →
Industry Commitment
Sustainable Tourism
We’re proud to be part of the Tourism Sustainability Commitment, a nationwide initiative aiming to have every tourism business in New Zealand committed to sustainability.
This industry-led programme outlines:
- 8 sustainability goals
- 14 actionable commitments for individual businesses
By signing on, we’re helping to ensure tourism in Aotearoa continues to thrive, while protecting the environment and supporting our communities. Learn more →
The Environment
Environmental Practices
We take sustainability seriously in our day-to-day operations. From reducing waste to improving fuel efficiency, here’s how we’re making a difference:
- Tiaki Promise: at Watersports Ltd, we follow the Tiaki Promise - caring for our people, place, and culture. We invite you to join us in protecting and preserving New Zealand, so it remains precious for future generations.
- Tourism Sustainability Commitment: we’re proud to be part of this nationwide initiative aiming to have every tourism business in New Zealand committed to sustainability.
- Reduce, Reuse, Recycle: we recycle wherever possible, with accessible bins at our garage and kiosk. We also reuse materials and reduce waste across our operations.
- Eco-friendly maintenance: oil changes are done with care and recycled properly. We use rechargeable devices and recycle batteries. All boats are cleaned with Simple Green, an environmentally friendly boat wash.
- Efficient engines: Hydro Attack engines are maintained to run cleanly and efficiently, and we rebuild them, when possible, to extend their life. Currently, Thunder Jet boats are undergoing a full engine rebuild to increase the longevity of the vessels. In addition, there are plans to upgrade the existing fleet within Watersports Ltd.
- Local manufacturing: whenever we can, we manufacture parts locally - like our shark wings and mufflers - to reduce transport emissions and support local businesses. Throughout the rebuilding and upgrading of our jet boats and branding of our BYD Sharks (trucks), we have ensured local Central Otago businesses have been selected.
- Noise reduction: we’ve custom-designed and installed silencers on all our sharks, significantly reducing engine noise on the water.
- Digital memories: we encourage guests to capture their experience digitally on their phones instead of using USBs - if this is not possible, we can offer email copies of the experience to help reduce card and printer usage.
- Energy upgrades: the hybrid BYD Sharks (trucks) used for Watersports Ltd land operations ensure better fuel efficiency and lower emissions, and the engine upgrades to the Thunder Jet boats have successfully increased energy efficiency.
- Staying informed: we work closely with Maritime NZ, our watercraft manufacturers, and our boat surveyor to stay up to date with sustainable practices and innovations.
Giving Back
Community Involvement
At Watersports Ltd, community connection is at the heart of what we do. We’re proud to support local businesses, events, and organisations through sponsorships, free rides, and prize donations. We regularly contribute to local charities, schools, sports teams, and fundraisers, and our team is encouraged to volunteer and participate in community events - like the Industry Tree Planting Day.
We also maintain strong relationships with the Queenstown Lakes District Council, the wider tourism industry, and the local community. Hydro Attack is an active member of the Queenstown Chamber of Commerce, Destination Queenstown, and Tourism New Zealand. We’re also proud to support the next generation of tourism professionals through our partnership with Queenstown Resort College.
Adventure, Responsibly
Every ride helps us keep caring for the lake - and the community around it. Come see it for yourself.
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